Engineering services are an integral part of facility management that involves the technical aspects of building operations like electrical, mechanical, structural, and environmental systems.
Engineering services play a crucial role in facilities management, ensuring that buildings perform optimally and adhere to environmental and safety regulations. Services encompass an array of tasks, ranging from designing and installing mechanical, electrical, and plumbing systems to maintaining and repairing heating, ventilation, air-conditioning (HVAC) and fire protection systems. These systems directly impact the overall efficiency, safety and comfort of facilities, underscoring the significance of professional engineering services. Engineers work collaboratively with facility managers to ensure they are energy-efficient, cost-effective, and safe. Regular upkeep of these systems prolongs their lifespan, thereby minimizing the need for costly repairs. Given their tremendous contribution to facilities management, engineering services are indispensable in keeping contemporary buildings and infrastructure operating smoothly and safely.
Our Expertise and Significance
1) Via our channel associates, we will perform civil audits, earth pit tests, HT side Thermal imaging for electrical equipment, etc.
2) We frequently conduct BESCOM name transfer camps.
3) We assist in accomplishing project/task work that is not included in the contracts.
4) We provide Electrical assets’ LT side thermal scanning report.
5) We plan camps to showcase energy-saving installations and equipment.
6) Deploying IOT equipment to gauge every asset’s performance and conserve expenses.
Our Electrical Work Plan
Maintenance of Electrical Installations on a Regular Basis:
Every day, our electricians test all electrical components, including transformers, low-tension panels, common area meters, diesel generators, and low-tension panels. Any problems are updated and logged on the TAP system.
The problem will be addressed and the ticket will be closed if it can be fixed with the assistance of our own employees.
If outside assistance is needed, we will get the client’s agreement before proceeding with the necessary procedures to fix the problem.
Fixing Common Area Defects:
The individual who discovered the issue should report it via the Property Management App, or the Help Desk/Clubhouse executive should do so after learning about it.
The Help Desk/Technical Supervisor/AFM/FM will assign the appropriate electrician to the project.
The electrician will get in touch with the Technical Supervisor if they want any supplies or assistance.
The electrician will notify the Help Desk to close the case once the problem has been fixed.
The Technical Supervisor/AFM/FM will provide the Help Desk with accurate information regarding the repair before closing the ticket.
Managing Electrical Problems in Flats:
Residents are urged to file complaints using the Property Management App or by getting in touch with the executive at the assistance desk or clubhouse. If the resident hasn’t already reported the issue, the support desk will log the complaint in the app and frequently check the app for new requests. The electrician in charge of that region will then be given the problem by the help desk. The assistance staff will be informed to close the ticket if the electrician can fix the problem without using any parts. If parts are necessary, it is the resident’s responsibility to obtain them and give them to the electrician. The resident or the assistance desk should open a new ticket in this scenario. The resident’s signature will be obtained in the complaint register by the electrician upon completion of the repair.
The resident is in charge of specifying the materials, and the electrician will only perform small repairs pertaining to the electrical equipment in the apartment.
Our Plumbing Work Plan
Shared Premises Upkeep and Monitoring:
At predetermined periods, communal spaces will undergo routine inspections to spot any possible problems.
Our staff will raise a ticket if any issues are found.
The issue will be swiftly handled and the ticket closed if it can be fixed with the help of our internal team.
If outside help is required, the Management Committee will grant the required authorizations, the problem will be fixed, and the ticket will be closed.
Resolving Plumbing Problems in Public Spaces:
Using the Property Management app, residents or help desk/clubhouse staff can report any plumbing problems in communal spaces.
The responsible plumber will subsequently be assigned the work by the helpdesk or technical supervisor.
If required, the plumber will obtain the required supplies or assistance from the technical supervisor. The plumber will notify the help staff to close the case once the problem has been fixed.
On the technical supervisor’s instruction, the support desk will update the ticket with information regarding the repair.
Plumbing spares for common areas will be kept in stock and used as needed.
Plumbers will have access to certain parts in the event of an emergency after hours.
Concerns with Plumbing in Houses:
Residents can report plumbing issues via the Property Management App, which is the preferred method, or they can get in touch with the clubhouse executive or helpdesk.
The helpdesk will file the complaint and periodically scan the Property Management App for tickets if the resident does not enter it in the app.
The plumber in the relevant area will be given the task by the helpdesk. The matter will be handled by the plumber when he visits the apartment. The plumber will notify the help desk to close the ticket if the issue is resolved without the need for replacement parts. It is the resident’s obligation to obtain any spare components that may be required. Until the resident updates the ticket via the app or by getting in touch with the helpdesk and notifying them of the spare parts availability, the existing ticket will be placed on hold.
Our Fire And Safety Work Plan
Hiring a facility management team can benefit organizations through compliance with regulations, preventative maintenance, increased energy efficiency, contractor management, and improved productivity. Ultimately, facility management teams lead to long-term cost savings, reduced risk, and improved operational efficiency.
Facilus provides tailored maintenance, cleaning, and security solutions to support your business. Our expert team is dedicated to providing superior service and available to answer any questions. Try Facilus now!
