Most Apartment Associations and Housing Societies are run by volunteers and most of them do not have necessary technical background that is necessary to ensure proper maintenance of the critical assets like Water Treatment Plants, RO Water Plants, DG Sets etc. Typically the operations and maintenance of these assets are outsourced by the managing committee with a hope that the agencies maintain them professionally. More often that not, no one in the managing committee is even aware how to check if the assets are being maintained and operated properly. Due to this, associations typically end up with sudden huge expenses towards the repair/re-installation of these assets.
Today water used in apartment complexes and gated communities is obtained partly from bore wells or from tanker water suppliers. Invariably, the water has a total mineral content higher than the “desirable” value specified in BIS-10500 which is the official Indian standard for water used for human consumption. A high mineral content means that the total hardness of the water will also be high and cause problems like scaling of hot water geysers, choking of pipes, poor quality of washing in machines etc. This is often taken care of by installing a water softening plant (also called as Water Treatment Plant).
A water softener plant comprises a pressure vessel made of either mild steel or fiberglass composite. It contains a bed of ion exchanger(normally called resin) which softens water. The pressure vessel is fitted with external piping fitted with valves. The softener plant is also provided with a tank in which a specified quantity of salt is filled in and water allowed in by means of the valve provided for this purpose. The water dissolves the salt to make a solution of brine (this is what a salt solution is called).
The resin bed inside is capable of removing hardness from the hard water passing through it . The quantity of water thus softened depends entirely on the hardness of the water and the capacity of the resin. When the capacity of the resin to soften water is exhausted, it has to be regenerated by injecting a solution of salt solution (brine) into it to prepare the resin to soften more water. The manufacturer of the softener is normally supposed to provide a detailed Operation & Maintenance manual which gives detailed instructions on how to operate the unit and regenerate it.
This manual indicates the total capacity of the softener to soften water before it is exhausted (this capacity is called Output Between Regenerations or OBR). The manual also indicates how many kilos of salt are to be filled in to the salt tank to prepare brine for one re-generation. It gives detailed instructions on how to operate the valves on the unit to inject brine into the softener, rinse off the excess brine and then prepare it to produce soft water for another cycle of operation.
Every softener plant must have a water meter fitted at the inlet so that the quantity of water softened can be monitored. The water meter also helps in measuring the water used for regeneration since this water goes to drain and usually ends up in the STP (Sewage Treatment Plant). Every softener operator must have a hardness testing kit so that he will know when the softener is producing soft water and when it is exhausted.
Following two procedures must be followed by Operators for proper Operation of Water Treatment Plant. In most associations, the operations are outsourced to an agency, even then it is imperative that Managing Committee members verify the log books and the hardness reports once every fifteen days to ensure the softener plant is operating properly.
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